SERVICES
At Olive MSP, we deliver comprehensive IT solutions tailored to your business needs — from proactive remote monitoring and responsive help desk support, to secure cloud services, cybersecurity, patch management, and asset tracking. Whether you're looking to streamline operations, protect your data, or ensure compliance, our team provides reliable, scalable, and cost-effective IT services to keep your business running smoothly and securely.
Core IT Services
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Remote Monitoring & Management (RMM)
Monitoring client networks, servers, and endpoints 24/7 for performance, availability, and threats.
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Help Desk & IT Support
Tiered support for end-users, including remote and onsite troubleshooting.
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Patch Management & System Updates
Regular updates to OS, software, and firmware to ensure security and stability.
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IT Asset & Inventory Management
Tracking and managing hardware and software assets across the client’s environment.
Cybersecurity Services
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Firewall & Endpoint Protection
Deployment and management of security solutions like firewalls, antivirus, and EDR.
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Security Audits & Compliance
Assessment of current security posture, including alignment with frameworks like ISO 27001, POPIA, GDPR, or NIST.
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Email Security & Phishing Protection
Spam filtering, email encryption, and phishing simulation/training.
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Backup & Disaster Recovery (BDR)
Local and cloud-based data backup solutions with recovery planning and testing.
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Security Information & Event Management (SIEM)
Real-time security monitoring, logging, and alerting.
Cloud Services
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Microsoft 365 & Google Workspace Management
Licensing, administration, and user support.
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Cloud Infrastructure (Azure, AWS, Private Cloud)
Migration, deployment, and management of cloud servers and services.
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Virtual Desktop Infrastructure (VDI)
Secure remote access environments for hybrid workforces.
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Cloud Backup & Storage
Scalable offsite storage for data protection and compliance.
Infrastructure Services
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Network Design & Management
LAN/WAN setup, wireless networks, VPNs, and ongoing maintenance.
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Server Management (On-Prem & Virtualized)
Deployment, monitoring, and optimization of server environments.
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Hardware Procurement & Lifecycle Management
Supplying, deploying, and managing desktops, laptops, and peripherals.
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VoIP & Unified Communications
Internet-based phone systems, call routing, and conferencing solutions.
Advisory & Strategic Services
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Virtual CIO / IT Consulting
Strategic planning, budgeting, and IT road mapping tailored to business goals.
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IT Audits & Assessments
Reviewing current infrastructure for risks, inefficiencies, and opportunities.
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Technology Lifecycle Planning
Forecasting upgrades, replacements, and end-of-life systems.
Compliance & Governance
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Data Protection & POPIA Compliance
Ensuring data handling aligns with local and international regulations.
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User Access & Identity Management
Role-based access, MFA, and SSO configuration.
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Policy Development
IT usage, security, and disaster recovery policy documentation.
Automation & Integration
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Scripting & Workflow Automation
Automating routine tasks via PowerShell, RMM scripting, or custom tools.
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Third-Party System Integration
Connecting CRMs, ERPs, accounting, and ticketing systems.
